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Quality Systems
Mission of The Group Cocinas Asturianas - Biesca
The main objective of our organization is to contribute a high level of reliability to the kitchen furniture and cupboards market in general, and to achieve in time high customer satisfaction; promoting an efficient and responsible resource management, innovation skills, and technical and human competition, in addition to incorporating a personal and professional satisfaction culture for well done work.
Vision of The Group Cocinas Asturianas - Biesca
Our enterprise group is characterized by its high commitment to Quality Management, Work safety, respecting the environment, and the social and industrial integration of the people who form it, within a framework of sustainable development and public awareness.
Policy of Teh Group Cocinas Asturianas - Biesca

We consider our clients vital and the purpose of our activities, fighting to reach high satisfaction and guaranteeing the respect of their rights as a consumer.

The quality of the product and service is priority, and in order to achieve it consideration is encouraged in the daily activity and the continuous improvement of every employee, as a form of evolution of our processes.

Workers are our principal assets and therefore a fundamental feature of the group policy is their continuous training and development; encouraging internal communication and group work, and strengthening involvement in the quality objectives.

The vigilance to comply with the health and safety regulations is a key point in our work philosophy. Also, we take care to constantly ensure that our installations and production methods suit the market and process demands, as well as their maintenance.

As with what happens to workers, we seek the involvement of providers and subcontractors in an effort to achieve set objectives, integrating them in our process chain, and stimulating them with continuous information about the work results and materials by those incorporated and their impact on the results reached.

To ensure the compliance of these objectives the Director Team has established a System of Quality Management like one of the strategic performance axles in which the following basic principles are considered:

  • Understand and satisfy the expectations and requirements of our clients in the different processes with the objective of obtaining maximum satisfaction as possible.
  • Comply with legal requirements and regulations that affect our products.
  • The continuous search for opportunities of improvement like a guiding principle, demonstrating sufficient flexibility in order for us to adapt to new demands and to the needs of our clients or our processes.
  • Identify and eliminate the possible causes of defects and deficiencies in processes and procedures, this way contributing to a better efficiency of their activity. Orientate our organisation to a good development of processes that ensure the service to the client.
  • Make use of the necessary technology and adapt it as necessary in order to properly respond to the needs of our clients.
  • Establish a style of leadership that promotes team work, the generation of innovative ideas, and quick and effective management.
  • The measurement of our clients satisfaction through surveys from time to time, whose results can improve our processes.
  • The continuous analysis of our processes through indicators that allow the knowledge of the obtained results and the objectives reached.


    • The Quality Policy defined:

  • Provides the suitable reference framework for the establishment and revision of the quality objectives, according to that set out in the Quality Manual.
  • Is communicated and understood within the organization using the established and described channels in the Quality Manual.
  • Is revised periodically in the framework of the revision of the System by the Management.


    • All the staff are conscious of the mission of the company, just as the objective that it entails, and know and share the values involved in its acquisition.

    Signed: César Álvarez Cañada
    Manager

    Gijón, January of 2008
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